Privacy policy

Last updated: January 5, 2026

DownShift – Terms of Service, Shipping, Returns & Policies

Last Updated: 05JAN26

IMPORTANT: This document is written to strongly protect the DownShift brand. It is not legal advice. You should have a licensed attorney review this before publishing.

1. Agreement to Terms

By accessing, browsing, or purchasing from DownShift ("DownShift", "we", "us", "our") via www.throttlendollars.com, you agree to be bound by these Terms of Service, Shipping Policy, Return & Refund Policy, and all applicable laws and regulations. If you do not agree, you must not use this website or purchase our products.

DownShift reserves the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of the updated terms.

2. Eligibility

You must be at least 18 years old to purchase from DownShift. By placing an order, you represent that you meet this requirement.

3. Products & Use Disclaimer

DownShift products include motorcycle apparel, protective-style garments, and motorcycle helmets. DownShift products are not certified safety equipment unless explicitly stated.

  • Products are sold as-is and for lifestyle and riding use at the buyer’s own risk.
  • DownShift makes no guarantees that products will prevent injury, harm, or death.
  • You assume all risks associated with wearing or using our products.

DownShift is not liable for injuries, accidents, damages, or losses arising from use or misuse of any product.

Helmet Disclaimer (Daytona Helmets)

  • Helmets sold on www.throttlendollars.com are Daytona brand helmets.
  • DownShift does not manufacture these helmets and does not modify, alter, or inspect them beyond fulfillment.
  • All liability, warranties, certifications, and safety claims related to helmets remain solely with the manufacturer.
  • By purchasing a helmet, you acknowledge that DownShift is not responsible for fitment, certification standards, defects, recalls, or performance of the helmet.

4. Orders & Payments

  • All prices are listed in USD unless otherwise stated.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Orders may be canceled for suspected fraud, chargeback history, resale activity, or policy abuse.
  • Once an order is placed, it cannot be modified or canceled.

5. Anti-Fraud & Scam Protection

To protect DownShift from fraud and scams:

  • Orders flagged by our fraud prevention systems may be delayed, canceled, or refunded at our discretion.
  • We reserve the right to request identity verification, billing verification, or additional documentation.
  • Any attempt to falsely claim non-delivery, item not received, or unauthorized transactions may result in:
    • Immediate order cancellation
    • Account banning
    • Evidence submission to payment processors and law enforcement

False chargebacks are considered fraud.

6. Force Majeure (Events Beyond Our Control)

DownShift shall not be held liable for any delay, failure, or interruption in performance resulting from events beyond our reasonable control, including but not limited to:

  • Acts of God
  • Natural disasters
  • Pandemics or public health emergencies
  • Supply chain disruptions
  • Carrier delays
  • Customs holds or inspections
  • Labor strikes
  • Government actions or regulations
  • Power outages or system failures

Such events do not entitle the customer to a refund, cancellation, or chargeback.

7. Shipping Policy

Processing Time

  • Orders typically process within 3–10 business days (excluding weekends and holidays).
  • Limited drops, pre-orders, or custom items may take longer. Estimated timelines are not guarantees.

Shipping Transit

  • Once shipped, delivery times depend on the carrier.
  • DownShift is not responsible for carrier delays, weather issues, customs delays, or lost packages marked as delivered.

Address Accuracy

  • Customers are responsible for entering the correct shipping address.
  • Orders shipped to an incorrect address provided by the customer will not be refunded.

Lost or Stolen Packages

  • If tracking shows "delivered," DownShift is not responsible for theft or loss.
  • We strongly recommend shipping insurance where available.

8. Returns & Refund Policy (NO RETURN = NO REFUND)

ALL SALES ARE FINAL UNLESS A RETURN IS APPROVED IN WRITING.

No Return, No Refund Policy

  • No refunds will be issued without a return.
  • Items must be returned before any refund or store credit is considered.
  • Claims for refunds without returning the item will be denied.

Return Eligibility

If approved, items must:

  • Be unused, unworn, unwashed
  • Have original tags and packaging
  • Show no signs of wear, damage, odors, or alteration

Non-Returnable Items

The following are non-refundable and non-returnable:

  • Limited drops
  • Sale items
  • Clearance items
  • Custom or made-to-order products
  • Items worn or damaged by customer

Return Window

  • Return requests must be submitted within 7 days of delivery.
  • Returns received after this window will be rejected.

Return Shipping

  • Customer is responsible for all return shipping costs.
  • Shipping fees are non-refundable.

9. Pre-Orders & Limited Drops

  • Certain items may be sold as pre-orders or limited-release drops.
  • Estimated ship dates are not guaranteed and subject to change.
  • Pre-orders and limited drops are final sale and non-refundable.
  • Chargebacks or cancellations for delayed pre-orders will be disputed.

10. Chargebacks & Payment Disputes

Customers agree to contact DownShift before filing a chargeback.

Improper chargebacks include:

  • Claiming fraud after receiving the item
  • Claiming non-delivery when tracking confirms delivery
  • Filing disputes without contacting support

For such cases, DownShift will:

  • Submit tracking, IP address, order confirmation, and communication records
  • Permanently ban the customer

Excessive or fraudulent chargebacks may result in legal action.

11. Counterfeit & Anti-Resale Protection

  • DownShift maintains zero tolerance for counterfeit production, unauthorized replicas, or resale of our designs.
  • Any reproduction, imitation, or misuse of DownShift branding, logos, or product designs will result in legal action.
  • We actively monitor marketplaces, social platforms, and websites for infringements.

12. Intellectual Property

All content, designs, logos, graphics, product names, and branding are the exclusive property of DownShift.

  • Unauthorized use, copying, reproduction, or resale is strictly prohibited.
  • Legal action may be taken against infringers.

13. Limitation of Liability

To the fullest extent permitted by law:

  • DownShift shall not be liable for any indirect, incidental, special, or consequential damages.
  • DownShift’s total liability shall not exceed the amount paid for the product.

14. Indemnification

You agree to indemnify, defend, and hold harmless DownShift, its owners, officers, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

  • Misuse or improper use of products
  • Violation of these Terms or policies
  • Fraudulent activity, chargebacks, or abuse of services
  • Violation of any law or third-party rights

15. Mandatory Arbitration, Jury Trial Waiver & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to your use of www.throttlendollars.com, these Terms, or any purchase made from DownShift shall be resolved exclusively through final and binding arbitration, rather than in court, except that either party may bring an individual action in small claims court if eligible.

Jury Trial Waiver

To the fullest extent permitted by law, you knowingly and voluntarily waive any right to a trial by jury in any action, proceeding, or counterclaim arising out of or relating to these Terms, your use of the website, or any purchase from DownShift.

This waiver applies regardless of whether the claim is heard in arbitration, court, or any other forum where such waiver is permitted.

Arbitration Rules

  • Arbitration shall be conducted on an individual basis only.
  • The arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
  • The arbitration shall take place in the State in which DownShift operates, unless otherwise required by law.
  • Each party shall bear its own legal fees, except where applicable law requires otherwise.

Class Action Waiver

You agree that:

  • You may bring claims against DownShift only in your individual capacity.
  • You waive any right to participate in a class action, collective action, or representative proceeding.
  • The arbitrator may not consolidate claims or preside over any form of class or representative action.

If the jury trial waiver or class action waiver is found unenforceable, the arbitration agreement shall still apply to the fullest extent permitted by law.

16. Governing Law & State Consumer Law Compliance

DownShift complies with applicable consumer protection laws, including those of California and New York.

  • Nothing in these terms limits rights that cannot be waived under applicable state law.
  • Refunds, returns, and remedies are provided strictly as outlined in these policies, except where prohibited by law.
  • To the maximum extent permitted, any disputes shall be resolved under the laws of the State in which DownShift operates.

By purchasing from DownShift, you agree that any mandatory consumer protections shall apply only as required by law and no further.

These terms are governed by and construed under the laws of the United States and the State in which DownShift operates, without regard to conflict of law principles.

17. Severability

If any provision of these terms is found unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

For questions regarding these policies:

DownShift Support
Email: [Insert Support Email]

19. Privacy Policy

This Privacy Policy describes how DownShift ("we", "us", "our") collects, uses, and protects your information when you visit or make a purchase from www.throttlendollars.com.

Information We Collect

When you use our website, we may collect the following information:

  • Personal information such as name, email address, shipping address, billing address, phone number
  • Payment-related information (processed securely by third-party payment processors; we do not store full credit card numbers)
  • Order history and customer service communications
  • Device, browser, IP address, and interaction data for fraud prevention and site optimization

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and support responses
  • Prevent fraud, chargebacks, and unauthorized transactions
  • Improve website performance and customer experience
  • Comply with legal and regulatory obligations

Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only as necessary to:

  • Process payments (e.g., payment processors)
  • Ship orders (e.g., carriers and fulfillment partners)
  • Prevent fraud and enforce our policies
  • Comply with legal requests or obligations

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Analyze traffic and site usage
  • Assist with fraud detection

You may disable cookies through your browser settings, but some site features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

California & New York Privacy Rights

Residents of California and New York may have additional rights regarding their personal information, including the right to request access to or deletion of certain data, subject to applicable law.

Requests may be submitted by contacting us using the information below. We will respond as required by law.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website.

DownShift Privacy Policy

This Privacy Policy describes how DownShift (“DownShift,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, interact with, or make a purchase from www.throttlendollars.com (the “Site”).
By accessing or using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide and information that is automatically collected when you use our Site.

A. Personal Information You Provide

When you place an order, create an account, contact support, or otherwise interact with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and purchase history
  • Communications with customer support
  • Any information you voluntarily submit through forms, chat, or email

B. Payment Information

Payments are processed by third-party payment processors. We do not store full credit card numbers or security codes. Limited payment-related data may be retained for recordkeeping, fraud prevention, and dispute resolution.

C. Automatically Collected Information

When you access the Site, certain information may be collected automatically, such as:

  • IP address
  • Device and browser information
  • Pages viewed and interactions
  • Date, time, and referring URLs

This information helps us maintain site functionality, security, and performance.

2. How We Use Personal Information

We use personal information for legitimate business purposes, including to:

Process and fulfill orders

Communicate with customers regarding purchases or inquiries

Provide customer support

Detect and prevent fraud or unauthorized activity

Improve website functionality and user experience

Comply with legal, regulatory, and accounting requirements

We do not use personal information for purposes materially different from those described in this Privacy Policy without notice.

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site and enhance user experience.

Cookies may be used to:

Enable core website functionality

Analyze site usage and performance

Support security and fraud prevention

You may control cookies through your browser settings; however, disabling cookies may affect certain features of the Site.

4. Sharing of Personal Information

We do not sell personal information.

We may share personal information with third parties only as necessary to operate our business, including:

Payment processors

Shipping and fulfillment providers

Website hosting and analytics providers

Fraud prevention and security services

Legal or regulatory authorities when required by law

Third parties are authorized to use personal information solely for the services they provide.

5. California Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), subject to applicable limitations, including the right to:

Request access to personal information

Request deletion of personal information

Request correction of inaccurate information

Opt out of certain data uses, where applicable

To exercise these rights, contact us using the information provided below. We may verify your identity before processing requests.

6. New York Privacy Rights

We comply with the New York SHIELD Act and maintain reasonable safeguards to protect private information in accordance with applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Marketing Communications

If you opt to receive promotional communications, you may unsubscribe at any time by following the instructions provided. Consent to receive marketing communications is not a condition of purchase.

10. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Users

If you access the Site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to the Site. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

DownShift Privacy Team

Email: downshiftmngt@gmail.com 

Website: www.throttlendollars.com

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact:

DownShift Privacy Team
Email: downshiftmngt@gmail.com